Skip to content

Feedback

Send us your feedback, ideas or anything that’s on your mind.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

371 results found

  1. LINE Integration

    LINE is a social media app that was founded in South Korea but is especially popular in Japan. We want to connect our LINE pages to Oktopost and be able to post new content to them, manage responses and report on activities.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Add the ability to schedule thread tweets

    Add the ability to schedule thread tweets directly through Oktopost. Currently, I am scheduling tweets in Oktopost and then going back to reply to it on Twitter to create a thread.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Add bulk re-invite button for advocates

    Add a button that automatically resends an invite to any advocate who has not signed in yet.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Additional Information for Report Exports

    It would be great to include the post URL in post reports, to provide direct access to the post. Please include this in all report types.

    For PDF and PPTX report types, I would like to include post media (image, video Thumbnail) in the report.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Column Expansion

    The ability to expand columns within Social BI reports. For instance, by adding a report with both a time series and posts, the posts are cut extremely short, leaving too much room for the time series section.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
  6. Keep the Conversion Funnel Diagram Vertical

    I love the top-to-bottom funnel graphic, and would love to see that in social BI; moreover, the vertical funnel is what most marketers are used to seeing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Add the ability to group Users to more easily filter large numbers of them in Social BI and the Users screen

    If there are a large number of Users, perhaps in different countries, it would be helpful to be able to group them for filtering purposes in Social BI or User management in the Admin Users view.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
  8. Limit Topics Advocates can Subscribe to

    I want the ability to limit which topics an advocate can subscribe to. I don't want advocates to have the ability to subscribe to any and all topics; I want to limit which advocates can see and subscribe to which topics on the same board.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Personalize advocate notifications

    For example, the weekly notification advocates receive for new content available. Some users see 'a new post was added to your board' and think that their post was automatically published to their profile. Alternatively, some users would like to adjust that to say 'a new post was added to COMPANY board. You can choose to share this post across your social profiles.'

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Retain posts on Advocacy Board once an Advocate shares a post

    When an advocate shares a post, rather than the post being removed from the board, allow them to keep it on the board for future posting.

    The use case wouldn't be for every post to be retainable. When the Admin creates the post and adds it to the board, allow them to define if the Advocates are able to retain the post once shared by the Advocate.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Notifications when Inbox experiences surges (i.e. pending crisis)

    I'd like to receive a notification when the Inbox is experiencing a pre-defined surge in incoming messages etc i.e. 10/20/50 within 10/20/30 minutes - for us in Marketing this often the first sign of an outage/crisis before our IT have sent notifications.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
  14. Allow localised timezone in Social BI reporting

    Rather than put a description/disclaimer around social BI being in UTC, can the reports please be in the local/account timezone. Some reports aren't affected, but for example, in Australia we are around 10 hours ahead, so day of week and hour of day are way off. This is not in an easily calculatable way when working out the best time of day to post, for example.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Hide/delete posts and comments

    As well as the ability to like/comment/reply to posts on the native network, I would like the ability to hide/delete (i.e. Facebook) comments on our posts from within Oktopost Inbox. This makes it very quick and easy for moderation when there is abuse or troll action.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Ability to create filters/tabs for all users

    As an admin and moving from another platform, it’d make our setup for 25 users (or any onboarding in future) much easier if I can preset the filters/tabs and who can view them (inbox/streams) i.e. based off team or role certain default tabs appear in their Inbox view when logging in.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Sorting by Tags

    SocialBI dashboards can already filter by campaigns but it'd be great if we could also sort by Tag. That way we could slice and dice metrics by either the campaign view or tag view.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Social Analytics  ·  Admin →

Feedback and Knowledge Base