Feedback
Send us your feedback, ideas or anything that’s on your mind.
371 results found
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Add ability to set default board to copy to
Currently, it either defaults to the board at the top of the list, or the last one selected within a logged in session. Logging out and logging back in resets it to the top of the list.
It would be helpful to be able to set a default board for this purpose on the account level and/or the campaign level.
2 votes -
Add export button to message tags in settings
It would be great to be able to export message tags and share them with my team. I would like a feature that enables me to export all message tags available in Settings.
2 votes -
Add Instagram Reels metrics
Currently, Instagram reels I publish natively aren't being pulled into the metrics, and I would love to see the data in social BI.
Maybe also publishing, but I don't know if that is an API limitation.
2 votes -
Multiple Languages
We have team members across the globe and our team members in Mexico using Oktopost, were looking to switch their language to Spanish, but saw there was only English and Japanese. We think it would be a great build for the future to include more languages.
1 vote -
Advocate resign up
For LinkedIn, once an advocate deactivates - we have to delete their profile and send them a new invite so we don't have to have their username and password - or they don't have to come over and sign on our local machine. It would be nice to be able to select an advocate to re-sign up to be an advocate with a link that can be sent to them through the platform. This way we don't have to re-add them to existing campaigns - their posts remain in the queue.
1 vote -
Groups in Autoposter
Allow advocates to be in groups that are used when posting either a single message or in the auto poster. Then we can mass select a group instead of individual advocates.
1 vote -
Max posts for an advocate
I believe it would be really helpful to be able to set a rule so an advocate will not post more than once per day, week, or month (or whatever your select amount is). This rule could be applied when using auto poster but works with the overall calendar as well to ensure no matter what campaign we are posting for they will never post more than your selected amount.
2 votes -
Create alternative suggestions for Banned Keywords
A customer suggested that it would be a great feature to add a suggestions functionality to the banned keywords. This would mean when an advocate or publisher attempts to use a banned keyword, they are offered an alternative prompt instead.
1 vote -
Keyword/Tag Lists
The ability to create lists within the greater settings of one's Oktopost account will allow for easier methods of filtration and search. From a Social Listening perspective, it will ensure consistency across all users as well as ease of use when there are numerous ways to say and/or spell keywords associated with a query. From a tagging/analytics perspective, the ability to create lists or select tags from a pick list of all that already exists will make it easier for users to group together tags in bulk.
1 vote -
Add Teams filter to calendar for Profiles
Currently the Teams filter on the calendar refers to the Campaigns that the selected Teams have access to. It would be helpful for admins to also see the profiles filtered by Team either as a shared filter (both profiles and campaigns) or as separate ones (one for campaigns, one for profiles).
1 vote -
Improvements to advocate emails in Outlook
It would be great to have some improvements to the layout and design of advocate emails (new content etc) so they are easier to read and promote more engagement. As they currently present in Outlook, there are mixed colours and lots of sideways scrolling needed.
1) The email background is grey but where the text is in the paragraphs, it shows with white boxes around the text (one for each line), so it is very fragmented.
2) the email is showing very wide, so a user needs to scroll sideways a lot to see the whole email and text of…2 votes -
Change Draft Post's "Save" button to "Schedule" or "Post Now"
When editing a Post that was previously saved as a Draft, the button to schedule it as a live post instead of a draft just shows "Save". This can be confusing, as it doesn't really sound like it's changing it from being a Draft, just that any edits that have been made are saved to the Draft.
1 vote -
Twitter Threads from Publishing Tab
Can we get the ability to post Twitter threads from the publishing tab? I'd like to keep all posts on the calendar and have all of my tracking running through the Oktopost platform. Currently I have to do the first post in Oktopost, then do follow up posts natively in platform, which isn't ideal.
2 votes -
Update UI when syncing leads to Marketo
When choosing between leads to sync with Marketo, the email addresses of the potential matches are always cut off. Makes it difficult to tell which leads I want to sync to. Feels like the popup could just be made a bit wider so the text doesn't get cut off.
1 vote -
Custom Calendar Reminder Notifications
Add option to add a reminder to the publishing Calendar by User/Team/Account that will send in-app/email notifications when the defined time is reached.
1 vote -
make clickable/interactable tweets in social listening board
It would feel a lot more complete to have the ability to interact and comment back on tweets shown in social listening. For example, if someone posts about Oktopost in a positive way, we'd be able to go in and thank them for their comments, retweet them, quote retweet them, etc. That would be really useful.
At minimum, we should make them clickable so that when clicking them, we can go directly to the tweet in question on Twitter.
1 vote -
Submit to Approval Workflow with Zapier
Although content can already be created in Oktopost with Zapier, it is reflected as an Approved Message. The option to have this flow into an Approval Workflow would help align with any processes Oktopost users already have set up.
1 vote -
Change security timeout settings for Advocacy app
I'd like to have different security timeout settings for Advocacy, specifically the mobile app. We currently have 8-hour timeout for Oktopost and I assume the advocacy app is inheriting that setting? To remove barriers to use for occasional users, it would be great if they didn't have to sign in every day. Maybe they set a PIN or use biometrics, or we can select a longer timeout period for the mobile app (possibly for advocacy web app too).
1 vote -
Map Chart type for sessions and click metrics by country in Social Bi
A chart type that shows a world view to illustrate the amount of sessions by users (advocacy) and incoming clicks by country, and possibly followers for brand profiles
2 votes -
Add live video metrics to Oktopost
Currently, live video posts are captured as native posts, but they do not have video views/viewers/average watch time stats.
1 vote