Add option to assign, dismiss or archive messages in the Inbox
It would be great to be able to assign a particular message to a specific user to respond to, dismiss a message you don't want to respond to, or archive messages you've already responded to...
We’re delighted to announce Oktoposts’ new UI includes an inbox where you can Assign, dismiss and delete items from your Inbox!
This is currently rolling out and you should have access within the next few weeks.
I agree. Or if there is only one user taking care of messages, to not have to assign it but just flag it for later response, and be able to delete or archive messages that have already been taken care of so they clear up the inbox.
Steven Hua commented
Be able to assign tasks/assignment/follow-up to my colleague. Similar to a ticketing system based on comments or some sort of engagement. Be able to flag it as a sales prospect, customer service, technical support, etc. etc.