Feedback
Send us your feedback, ideas or anything that’s on your mind.
59 results found
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Add live video metrics to Oktopost
Currently, live video posts are captured as native posts, but they do not have video views/viewers/average watch time stats.
1 vote -
Reports Accessible via URL
One feature I'd love to see is report accessibility to non-Oktopost users. Obviously, you can export reports, as well as schedule exports in various file formats. However, it'd be great if you could share a URL for your reports with non-Oktopost users.
1 vote -
Make report UI more appealing and improve filters
Reports could look better. Additionally, they are hard to filter sometimes as the filters aren't sticky so you need to re-do them and sometimes they don't work for the entire report. Furthermore, it is difficult to separate data from native/advocates/paid. Paid only works for LinkedIn. It's not easy to remove results from paid Twitter posts which add a lot of impressions but not a lot of engagement.
Ready-to-use reports are ok, but could be improved. Drilling down into data is not always easy. Requires sometimes too many clicks.1 vote -
Export Disclaimer
For all exports that come from Oktopost, it would be nice for them to incorporate a disclaimer at the bottom, noting the time of the export as well as any expected delays in data collection (whether it be due to network APIs or Social BI).
1 vote -
Column Expansion
The ability to expand columns within Social BI reports. For instance, by adding a report with both a time series and posts, the posts are cut extremely short, leaving too much room for the time series section.
1 vote -
Keep the Conversion Funnel Diagram Vertical
I love the top-to-bottom funnel graphic, and would love to see that in social BI; moreover, the vertical funnel is what most marketers are used to seeing.
1 vote -
Add the ability to group Users to more easily filter large numbers of them in Social BI and the Users screen
If there are a large number of Users, perhaps in different countries, it would be helpful to be able to group them for filtering purposes in Social BI or User management in the Admin Users view.
1 vote -
1 vote
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Adding multiple recipients to exports
Adding multiple recipients to exports
1 vote -
Send exported files as email attachments
We want the export emails to include the file as email attachments instead of links to each file.
1 vote -
More information in People Database Download
In the People Database's Export to CSV option, would like to see the following:
- See all reactions (not just the last one) or at least see the number of reactions (Background: we want to be able to filter out people who reacted over X times with us)
- See the source of the reactions (Name of advocate or corporate account) (Background: we want to understand who they already know within Vontobel)
1 vote -
Customise the the date range of a quarter
Quarters are set from January 1st by default. Being able to effectively set the start date of Q1 to be in line with an internal financial year
1 vote -
Ability to Target Regional Accounts in the People Database
The regional domains are important as they
indicate a separation based on region being targeted.1 vote -
Custom Branding on Scheduled Export Emails and PDF Reports
When a Scheduled Export Email goes out, it includes the Oktopost logo and information. When sending these out, it would be preferable to use the Custom Branding set up in the same way here as this article: https://community.oktopost.com/knowledgebase/articles/1154773-custom-branding
The PDF downloads from Reports like the Engagement Report could also benefit from being able to replace the Oktopost Logo with a Custom Logo.
1 vote -
Customised reports - auto schedule
Customisable reports, which can be scheduled and sent as a PDF format.
1 vote -
Add better Twitter reporting for Retweets and Mentions
Right now, engagements and shares are shown in aggregate, but I can't see mentions by Twitter users or our retweets in my reporting when I download it. As a highly interactive brand, we need this feature.
1 vote -
Count new followers as an engagement metric
Also count in engagement when someone starts to follows us on LinkedIn or Twitter.
1 vote -
Have a funnel on conversions
When selecting page value for conversions 'equal to', there should be an option to create a funnel so you can track back more specifically. Ie the destination page of the conversion might be /thank-you but we might have more specific information if I know they also visited /shoes before hand.
1 vote -
Add followers metric for brand mentioners
In the Brand Mentions data source, you can see who is mentioning your profile, but it would be useful to see how many followers they have as well.
0 votes