Feedback
Send us your feedback, ideas or anything that’s on your mind.
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"Gray out" platforms that we don't have profiles set up for.
There are currently four choices of platforms to create messages assets - Facebook, Linkedin, Twitter and G+. If I have profiles set up but there are no profiles for a particular service, it would be great to have a way for the services without profiles to be "grayed out" or some notification that prevents me from starting to write a message asset in the wrong tab / service that requires me to either delete or cut & paste when I've made an error.
3 votesIf there is not a Social Profile connected to Oktopost for a certain Social Network, that Social Network will no longer appear in the Post Console.
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Calendar opens to today's date
Calendar view that automatically opens at today's date (instead of having to scroll down through the days as you near the end of the month)
14 votes -
View other peoples tweets in streams
In streams, when you click on a user's profile, you should be able to see a list of their recent tweets in the pop up window, rather than having to click away from Oktopost to a new window or tab to view their profile.
5 votesYou are able to view the most recent tweets of any Twitter handle directly within Oktopost by creating a user stream for Twitter. For more information on setting up streams, view this article: https://community.oktopost.com/knowledgebase/articles/347763-setting-up-streams
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Export functionality
Ability to export as xls or pdf a campaign to show to client.
21 votesYou can download a PDF of the Campaign Analytics screen by going into the Campaign, clicking the Analytics tab at the top, and then clicking the Download PDF icon at the top-right of the screen.
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Bulk Upload
Bulk uploading capabilities for scheduling multiple post at one time across multiple profiles.
15 votesYou can bulk upload messages using the Autoposter. The more information, refer to our knowledge base article: https://community.oktopost.com/knowledgebase/articles/349702-how-to-use-the-autoposter
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Twitter notfications
Show notifications when people mention you on twitter, quicker response rate that way.
16 votesThis functionality is available in the social inbox. You can choose to receive in-app and email notifications when anyone mentions a Twitter profile that’s connected to Oktopost.
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Print-friendly calendar
Print friendly version of calendar in month view to be able to share with team in meetings.
14 votesThe new calendar is print-friendly.
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Expanded Calendar View
Give us more info in Calendar view to allow faster adjustments. Detail:
Be able to do an expanded calendar view that shows you the name of the group and the start of the post title.
17 votesThe newly released calendar now includes an expanded view that includes a short preview of the message and attachment.
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Automatically Resize Images
Instead of receiving a message saying my image is too large when I attempt to upload it, it would be nice if the system would automatically resize the image.
28 votesImages that are too large will now be resized.
In addition to this, when you are uploading an image for a post, you can use the crop tool to crop it to a recommended aspect ratio.
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Move a post to a different campaign anytime
Move a post to a different campaign anytime (even after posting)
68 votesThis option is now available with the new post console. Here’s a full list of features included in the release: http://www.oktopost.com/product/post-console
Please feel free to reach out with any questions or feedback.
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A bit of a trick in calendar view
I'd love to be able to copy/paste items from the calendar. For example, there's twitter post that went out today that could go again in a few days. I know I can do it the 'normal' way but it would be really convenient to do it in calendar when I can see everything.
8 votesWe have a duplication feature that you can use to easily repost. In the calendar view, click into the respective post to see the ‘Duplicate’ button as shown in the screenshot below.
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Duplicate message assets
Duplicate a message asset as all message assets in a campaign typically start with the same link.
9 votesOne quick way to keep the same link available for all messages in a Campaign is in Campaign Settings. There’s a field for “Link” which when filled, creates a link icon on the post screen to quickly add the Campaign Link to the post.
See here for more information on Campaign Settings: https://community.oktopost.com/knowledgebase/articles/875838-working-with-campaigns
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Full preview of message when in calendar view
When in calendar view and you hover over a message, it would be good if the whole message displayed so that you can check/proof it rather than having to click on it and open it up. Currently it's just part of the message that you see especially for LI posts.
48 votesHovering your mouse over the post in the calendar view will show you the post preview including the entire message and any media attachments.
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Upload large image over link thumbnail and metadata.
Would like to add a link and upload my own image over the entire link preview for Facebook. The image takes up the entire thumbnail and metadata space and it becomes clickable, so you can remove the URL from the copy. Facebook allows this option when you post on its site.
18 votesPosting on a Facebook Page enables customization of link previews only when:
The link being shared is from your own website.
The website domain is verified through Facebook’s Domain Verification process.
The Facebook Page is associated with the verified domain in the Facebook Business Manager.Refer to the following link for instructions on how to set this up inside Facebook business manager: https://developers.facebook.com/docs/sharing/domain-verification#implementation
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Optimize Posts by Time and Day
Measure the performance of all the posts and provide the most engaging time/day to post.
39 votesIn the engagement dashboard from our analytics section, we have “engagement by time of day”
In the punchcard chart, circle size indicates the number of posts sent and circle color indicates the number of engagements generated from these posts.
This allows you to detect trends and understand optimal engagement times for your audience.
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Let us see when someone tags us
I'd like the ability to see when someone tags us in one of their Facebook posts. It would be nice to be able to comment on that post as well. It would be amazing if that were included in analytics!
23 votesWhen leveraging the Oktopost Inbox, you are able to monitor tags/mentions for both Facebook and Twitter. You also have the ability to comment on those posts. Here is an article from our knowledge base for more information: https://community.oktopost.com/knowledgebase/articles/861921-the-social-inbox
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Ability to tag posts individually
It would be helpful to be able to tag a specific post to more than one campaign if it applied to more than one area.
29 votesThis is available with message-level tagging. Users can tag individual message assets and set up reports based on them.
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Add holidays to the calendar
We need to know holidays around the globe to post appropriately. i.e. Fourth of July, UK Bank Holidays, etc.
24 votesThe new calendar now supports holidays and custom events.
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In inbox, always link to the direct posts for easy access.
In inbox, always link to the direct posts (within the social platforms) for easy access.
16 votesClicking on the Date/Timestamp on the Post in the Inbox is a direct link to the related post.
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Posting in exact time of day
Ability to post in exact time of the day, not in between time
7 votesWhen scheduling a post, you have the option to custom define a date and time.
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