Feedback
Send us your feedback, ideas or anything that’s on your mind.
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1 vote
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Identify non-matching profile data
In the new Profile Match function, it recommends someone in my Eloqua integration that it believes matches the social profile. However, if the profile does not match, it only gives me an option to create a new lead using an email address that I procure from somewhere else.
You should also have an option where I can select "No Match" because right now it tells me there is an 86% chance that User A matches Eloqua Record A; but if i can confirm that they do NOT actually match, then it should feed back into your algorithm to improve future…
1 vote -
Include Image, Gif, Video in responses
Include Images, Gifs, video in social media responses.
3 votes -
Stream content from Talkwalker (social media monitoring)
If your customer has a contract with Talkwalker (or any other social media listening tool), it would be a great option to be able to add the results from a specific topic to Oktopost (either as a stream or for content curation).
I know you're recommending Talkwalker and the tool has an API that other social media management tools integrate with for this use case.1 vote -
Add ability to lock topic creation so that misspellings or slight variations do not overcomplicate Topics list in Advocacy
When searching for a topic, it's not terribly difficult to search for the wrong topic and create a new topic instead. Setting up a way to prevent new topics from being created will help keep Topics lists small and manageable.
1 vote -
Suggest posts to engage with....
Since one of the biggest challenges we all have with social media is ‘being more social’ and not just standing on the corner handing out flyers (which I am just as guilty of as anyone else), it would be great if Oktopost added a feed with engagement suggestions (based on the keywords I uploaded).
If the platform showed me my feed and enabled me to upload a list of keywords that are important to me, it would be amazing it highlighted and recommend suggestions for me on posts in my feed based on keywords.1 vote -
Implement "Masquerade As..."
We frequently get users who, for whatever reason, are having issues. For example, right now one of my VPs is complaining that he can't see any posts to advocate. The screenshot that he provided shows that's the case, but I have no way to troubleshoot this, because I'm an admin and when I look at the board there's plenty of content.
On several of the other platforms we use, the ability to "masquerade" as another user is available to admins. This allows an admin to interact with the system as if they are credentialed as another user, rather than themselves.…
1 vote -
Ability to add pdfs/docs for LinkedIn Posts
LinkedIn allows natively uploading pdfs/docs for posts.
9 votes -
Advocate Search
Search bar for Advocates in addition to the fixed filters
1 vote -
Hashtag Reporting for all usage of a Hashtag
When running a Social Campaign that asks people to use a specific hashtag, it would be useful to be able to see a report of the posts/tweets engagement data from people using that hashtag outside of Oktopost-connected profiles.
11 votes -
Add a Stream for Instagram tagged photos and Twitter tagged photos
Having a stream of photos you've been tagged in would be very helpful.
3 votes -
LinkedIn Audience Expansion
Add the LinkedIn Audience Engagement API for better audience dissemination .
2 votes -
Add knowledge base links within the platform relevant to the screens you're viewing
For example, if you're adding an Integration, include a link to the article about setting up the Integration.
2 votes -
Free text in Advocate field
Additional user data in Advocate information, so Advocates can be spit by location or team
1 vote -
In reports download Advocacy posts by topic & user
Downloadable Advocacy posts by topic
1 vote -
Add "Views" of Videos to Post Analytics
Currently, to see the amount of times a video was considered "viewed", I have to go on each social media page, find the post, and review the analytics. It would be amazing if this was included in the post analytics on either the Reports page or within the Post Details of a given post.
3 votes -
Sort leads by social engagement
Sort leads by their engagement
1 vote -
Advocacy Content Calendar
Content calendar for advocacy posts, showing what is scheduled for when, when it expires, and what categories the posts are in.
3 votes -
allow people to assign colors to social media reporting or keep colors consistent across social media platforms for reporting.
When Google+ was taken away and Youtube was added, the colors on the reporting changed, making the graphs difficult to read across months. This happened between February and March of 2019.
1 vote -
Geo locate an entire campaign
Since some campaigns are tied to a specific event at a specific time and place, it would be nice to be able to geo locate an entire campaign instead of having to go into each message of a campaign and select the same location over and over again.
4 votes
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