Why comments are not showing immediately in the Inbox?

The Oktopost Social Inbox is a convenient way to manage and respond to comments and messages that you receive on social media.

To show comments and messages on Twitter, LinkedIn, and Instagram, Oktopost relies on periodically pulling data from each network. That process can take any time between several minutes to a few hours, depending on the social network and the type of conversation. If your comments or messages are not showing within a few hours of receiving them, please contact support.

Messages from Twitter can be checked much more often by having the relevant conversation open in your Inbox, so that any conversation that needs quick responses can be monitored.

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