Troubleshooting and FAQ
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Handling posting errors
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Why are images not displaying in my link preview?
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Why links are not automatically shortened when I'm writing a message?
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Why do I need to reconnect my page or profile?
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Click discrepancies between Oktopost and other platforms
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Why does Facebook use a different image in the link preview?
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Why links are not shortened when sent to social media?
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Why comments are not showing immediately in the Inbox?
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Removing Oktopost From Facebook Connected CRMs
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Why can't I post one message to all networks?
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Why I can't connect my Facebook page to Oktopost?
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Why am I seeing conversions with no data?
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Why am I seeing an empty link preview when sharing a link?
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Possible issues importing message assets
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Advocacy Error Messages
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Change Campaigns after Publishing