Troubleshooting and FAQ

← Knowledge Base

  1. Handling posting errors

  2. Why are images not displaying in my link preview?

  3. Why links are not automatically shortened when I'm writing a message?

  4. Why do I need to reconnect my page or profile?

  5. Click discrepancies between Oktopost and other platforms

  6. Why does Facebook use a different image in the link preview?

  7. Why links are not shortened when sent to social media?

  8. Why comments are not showing immediately in the Inbox?

  9. Removing Oktopost From Facebook Connected CRMs

  10. Why can't I post one message to all networks?

  11. Why I can't connect my Facebook page to Oktopost?

  12. Why am I seeing conversions with no data?

  13. Why am I seeing an empty link preview when sharing a link?

  14. Possible issues importing message assets

  15. Advocacy Error Messages

  16. Change Campaigns after Publishing

Feedback and Knowledge Base

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