Customer Feedback & Ideas for Oktopost

We love your feedback and look forward to hearing from you. Our helpdesk includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. Please share your stories to help us build a product that best fits your needs.

Knowledge Base

  1. Set Up Oktopost Social Media Management 

    1. Connecting Social Profiles Pages and Groups
    2. How to Schedule Posts
    3. How to use the Autoposter
    4. Setting Up Conversion Tracking and Lead Capture
    5. How to Verify Your Lead Capture Setup
  2. Social Advocacy Board 

    1. Creating Advocacy Boards
    2. Inviting Advocates
    3. Managing Advocacy Messages
  3. Using Oktopost  

    1. Twitter Search Stream
    2. Schedule Multiple Times for a Post
    3. Link Preview Customization
    4. 3 Tips for Using Message Assets
    5. Adding Images to Posts
  4. Integrations 

    1. How to Set up Social Insights for Salesforce.com
    2. How to Set Up the Salesforce.com Integration
    3. How to Find the Security Token in Salesforce.com
    4. How to Set Up the Marketo Integration
    5. How to Set Up the Bitly Integration
  5. Account Administration 

    1. Setting up Roles and Permissions
    2. How to purchase Additional Licenses
    3. Setting Up Teams
    4. How Do I Purchase More Users?
    5. How Do I Upgrade or Downgrade a Subscription?
  6. Troubleshooting 

    1. Understanding and Handling Posting Errors
    2. Why Aren't Images Being Displayed in Posts?
    3. Why Aren't Links Automatically Shortened?
    4. Why Aren't Comments Showing Up in the Inbox?
    5. Why Do I Need to Reconnect My Profile?
  7. REST API 

    1. API Overview
    2. Campaigns
    3. Clicks & Conversions
    4. Messages
    5. Media
  8. All articles 

    1. Understanding and Handling Posting Errors
    2. Connecting Social Profiles Pages and Groups
    3. Setting up Roles and Permissions
    4. Google+ Streams
    5. Twitter Search Stream
    93 articles 

Feedback and Knowledge Base