Knowledge Base

  1. Set Up Oktopost Social Media Management 

    1. Connecting Social Profiles Pages and Groups
    2. How to Schedule Posts
    3. How to use the Autoposter
    4. Setting Up Conversion Tracking and Lead Capture
    5. How to Verify Your Lead Capture Setup
  2. Social Advocacy Board 

    1. Creating Advocacy Boards
    2. Inviting Advocates
    3. Accessing the Board
    4. Managing Advocacy Messages
    5. The Leaderboard
  3. Using Oktopost  

    1. Twitter Search Stream
    2. Content Discovery
    3. Queues
    4. Importing Message Assets
    5. Message Assets
  4. Integrations 

    1. How to Set up Social Insights for Salesforce.com
    2. How to Set up Data Sync for Salesforce.com
    3. How to Set Up the Salesforce.com Integration
    4. How to Find the Security Token in Salesforce.com
    5. How to Set Up the Marketo Integration
  5. Account and Profile Settings 

    1. Setting up Roles and Permissions
    2. Setting up a Password Policy
    3. Session Settings
    4. Email Notifications
    5. Setting up Teams
  6. Troubleshooting 

    1. Understanding and Handling Posting Errors
    2. Why Aren't Images Being Displayed in Posts?
    3. Why Aren't Links Automatically Shortened?
    4. Why Aren't Comments Showing Up in the Inbox?
    5. Why Do I Need to Reconnect My Profile?
  7. REST API 

    1. API Overview
    2. Campaigns
    3. Clicks & Conversions
    4. Messages
    5. Media
  8. All articles 

    1. Understanding and Handling Posting Errors
    2. Connecting Social Profiles Pages and Groups
    3. Setting up Roles and Permissions
    4. Twitter Search Stream
    5. How to Set up Social Insights for Salesforce.com

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