Assignments Search Parameters Guide

Search parameters are made up of field:value pairs. For example, to find all items assigned to you, you would search for assignee:[YOUR_NAME].

Field Value(s) Description
assignee any
others
User Name
The assigned user
status open
closed
deleted
Assignment status
query text Search assignments and notes

Combining search parameters

You can also combine search parameters to get results that are more refined. You could do …

assignee:me status:open

Searching within a parameter

Maybe you want to search for tickets assigned to either Mary or Joe. Or you want to view closed or deleted assignments. You can do this by simply inserting a comma.

assignee:Mary,Joe status:closed,deleted

Feedback and Knowledge Base