I would really like to see comments made to my Facebook posts within this platform!3 votes
This is currently available from the Social Inbox https://community.oktopost.com/knowledgebase/articles/861921-the-social-inbox
In streams, when you click on a user's profile, you should be able to see a list of their recent tweets in the pop up window, rather than having to click away from Oktopost to a new window or tab to view their profile.5 votes
You are able to view the most recent tweets of any Twitter handle directly within Oktopost by creating a user stream for Twitter. For more information on setting up streams, view this article: https://community.oktopost.com/knowledgebase/articles/347763-setting-up-streams
I'd like the ability to see when someone tags us in one of their Facebook posts. It would be nice to be able to comment on that post as well. It would be amazing if that were included in analytics!23 votes
When leveraging the Oktopost Inbox, you are able to monitor tags/mentions for both Facebook and Twitter. You also have the ability to comment on those posts. Here is an article from our knowledge base for more information: https://community.oktopost.com/knowledgebase/articles/861921-the-social-inbox
In inbox, always link to the direct posts (within the social platforms) for easy access.16 votes
Clicking on the Date/Timestamp on the Post in the Inbox is a direct link to the related post.
Instead of having to login to check if anyone has commented, automatically notify designated person that a comment has come in.10 votes
In the “My Profile” section, you will find notification options. In this section, there is an Inbox category that includes the following notification:
“Notify me when new conversations are available in my inbox”
Make sure to select the email notification option.
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