Our advocates are using multiple languages. As we have a lot of users and high volume of daily pieces, it becomes difficult to find messages in the correct language.
Adding language as a topic (workaround) is not optimal, as it creates extra work when reporting comes.
Advocates need a user-friendly feature to filter the language and select the post in the desired language straight away.

Currently, the increase or decrease percentages in Social BI analytic widgets only compare to the previous period. There is no way to select a custom time frame to compare analytics. For example, we frequently review YoY metrics but it is impossible to do so directly within Oktopost. We have to view the time frame in the current year, then the previous year, then manually calculate percentage decrease or increases to understand YoY growth.

Currently, New Followers are calculated from total followers differences rather than pulled as an individual metric along with Lost Followers. Would adding these be possible?

Currently, it either defaults to the board at the top of the list, or the last one selected within a logged in session. Logging out and logging back in resets it to the top of the list.

It would be helpful to be able to set a default board for this purpose on the account level and/or the campaign level.

It would be great to be able to export message tags and share them with my team. I would like a feature that enables me to export all message tags available in Settings.

Currently, Instagram reels I publish natively aren't being pulled into the metrics, and I would love to see the data in social BI.

Maybe also publishing, but I don't know if that is an API limitation.

I believe it would be really helpful to be able to set a rule so an advocate will not post more than once per day, week, or month (or whatever your select amount is). This rule could be applied when using auto poster but works with the overall calendar as well to ensure no matter what campaign we are posting for they will never post more than your selected amount.

Tiktok was the most downloaded app in 2021 and social media trends predict that it will be even bigger in 2022. It would be great to add Tiktok as part of our Social Media strategy within Oktopost.

Ability to establish "goal" or benchmark value for metrics in Social Bi chart types.

Ie. in a chart for clicks set a value for your goal so you can easily see how you are trending against the goal.

Is there is a way to stop having to type username and password every time we open the mobile app? Can you add finger/face ID or an option to switch off the login request?

Can we get the ability to post Twitter threads from the publishing tab? I'd like to keep all posts on the calendar and have all of my tracking running through the Oktopost platform. Currently I have to do the first post in Oktopost, then do follow up posts natively in platform, which isn't ideal.

We have team members across the globe and our team members in Mexico using Oktopost, were looking to switch their language to Spanish, but saw there was only English and Japanese. We think it would be a great build for the future to include more languages.

A chart type that shows a world view to illustrate the amount of sessions by users (advocacy) and incoming clicks by country, and possibly followers for brand profiles

For LinkedIn, once an advocate deactivates - we have to delete their profile and send them a new invite so we don't have to have their username and password - or they don't have to come over and sign on our local machine. It would be nice to be able to select an advocate to re-sign up to be an advocate with a link that can be sent to them through the platform. This way we don't have to re-add them to existing campaigns - their posts remain in the queue.

Allow advocates to be in groups that are used when posting either a single message or in the auto poster. Then we can mass select a group instead of individual advocates.

We use a Trello board to meet once a week and plan out all of our content for that week. Would love if there was a way to post topics for each day in a calendar view without having to start an actual post. Ideally that topic could then be turned into a post at a later time and added to a campaign when we're ready to then schedule it out.

A customer suggested that it would be a great feature to add a suggestions functionality to the banned keywords. This would mean when an advocate or publisher attempts to use a banned keyword, they are offered an alternative prompt instead.

The ability to create lists within the greater settings of one's Oktopost account will allow for easier methods of filtration and search. From a Social Listening perspective, it will ensure consistency across all users as well as ease of use when there are numerous ways to say and/or spell keywords associated with a query. From a tagging/analytics perspective, the ability to create lists or select tags from a pick list of all that already exists will make it easier for users to group together tags in bulk.