Knowledge Base

  1. Set Up Oktopost Social Media Management 

    1. Connecting Social Profiles Pages and Groups
    2. How to Schedule Posts
    3. How to use the Autoposter
    4. Setting Up Conversion Tracking and Lead Capture
    5. Setting Up Streams
  2. Social Employee Advocacy 

    1. Creating Advocacy Boards
    2. Inviting Advocates
    3. Accessing the Board
    4. Managing Advocacy Messages
    5. The Leaderboard
  3. Using Oktopost  

    1. Twitter Search Stream
    2. Content Discovery
    3. Importing Message Assets
    4. Message Assets
    5. Setting Up an Approval Process for Posts
  4. Integrations 

    1. How to Set Up The Marketo Integration
    2. How to Set up Social Insights for Salesforce.com
    3. Salesforce Insights Data and Reports
    4. How to Set up Data Sync for Salesforce.com
    5. How to Set Up The Eloqua Integration
  5. Account and Profile Settings 

    1. Setting up Roles and Permissions
    2. Setting up a Password Policy
    3. Session Settings
    4. Email Notifications
    5. Setting up Teams
  6. Data and Privacy 

    1. Oktopost and GDPR
    2. Data Retention Plan
    3. Sub-processor List
    4. Security and Customer Data Protection
    5. Cookies Policy
  7. Troubleshooting 

    1. Understanding and Handling Posting Errors
    2. Why Aren't Images Being Displayed in Posts?
    3. Why Aren't Links Automatically Shortened?
    4. Why Do I Need to Reconnect My Profile?
    5. Click Discrepancies Between Oktopost and Other Platforms
  8. REST API 

    1. API Overview
    2. Campaigns
    3. Clicks & Conversions
    4. Conversion Tags
    5. Calendar
  9. All articles 

    1. Understanding and Handling Posting Errors
    2. Connecting Social Profiles Pages and Groups
    3. Setting up Roles and Permissions
    4. Twitter Search Stream
    5. API Overview

Feedback and Knowledge Base