Feedback
Send us your feedback, ideas or anything that’s on your mind.
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Drag and Drop Feature
Drag and drop posts to a different day
7 votesYou can drag and drop posts from the calendar by clicking the social network icon on the post, and dragging it to another day.
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Create and save drafts
Would like to save drafts without scheduling right away. Currently the only way I'm seeing to do this is to create a message in Message Assets of a campaign, but majority of my posts are not in assigned to a campaign—so I'm unable to save drafts at all. Please enable this.
15 votesYou can save Posts or Messages as a Draft by clicking the arrow next to “Share Now” or “Schedule” and selecting “Save as Draft”. If a Post is saved as a Draft, it will appear on the Calendar with the top-right corner bent inwards so it is easily seen.
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34 votes
You can tag profiles and pages by using @ and then the profile/page’s name. Use underscores (_) as spaces when searching for a profile/page.
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Send emails to approvers when content is ready to review
Notify approvers when social posts have been drafted to be scheduled. Similarly, notify schedulers when a post has been discarded or needs more revisions.
4 votesWith our new Workflows function, you can set up notifications for all of these. Check your settings for these by clicking your profile icon in the top right, and then clicking “Notifications”.
See here for information on how the new Workflows can help your approval process: https://community.oktopost.com/knowledgebase/articles/1895566
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Campaign Default settings - New messages default to choice of approved or unapproved
In the campaigns, allow for setting that let you change your default settings for each campaign, or all campaigns. Including default all new posts to approved or unapproved when created. Currently it defaults to approved, then i have to manually change it to unapproved for review.
Changing the account privileges to contributor handicaps the specific account, and is a nuke option for something that could be fixed at the campaign level if there were an option to change your default campaign settings.1 voteYour best bet to force approvals on a per-User basis is to set up a Custom User Role. With this feature, you can allow Users any set of permissions, while preventing them from being able to approve their own posts.
If it’s more of a convenience thing where you would rather it toggle the default one way or another, our new Workflows update sets your last “post” option as toggled, so if you want to make several approval posts, after setting the first one to “Send to Approval” the next posts you create will also show “Send to Approval” as the default action rather than “Share now/Schedule”.
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Approval Filters
It would be great to sort and filter posts pending approval by date/tags.
1 voteThe Approval Workflow process has been updated, and while there isn’t a tag system for sorting, there’s much more customizability for approvers and contributors and which posts they will see or not see to approve based on how your workflow is set up.
Check it out at https://community.oktopost.com/knowledgebase/articles/1895566
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"Approve" button in editing/post console
When editing “unapproved” messages it would be great to have an “approve” button. That way you can approve and schedule a message at the same time and need fewer clicks.
2 votesYou can do this by scheduling a post time (even if not the final post time, perhaps a placeholder day/time at the end of the week/month for this purpose), sending it to approval, and then the approver can edit the date/time if needed and approve the post to go out. This will create the message for future posts in the selected campaign, while allowing for faster Approve and Post times.
See here for how approvals have changed with our new Workflow update: https://community.oktopost.com/knowledgebase/articles/1895566
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