AdminJason Freeman
(Product Support Specialist, Oktopost)
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2 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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3 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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1 voteAdminJason Freeman
(Product Support Specialist, Oktopost)
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6 votes
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2 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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5 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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2 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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2 votesAdminJason Freeman
(Product Support Specialist, Oktopost)
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3 votes
You can set up Campaigns to be tied to Teams, which can limit access to certain profiles based on the Team. See the Knowledge Base article on Teams here: https://community.oktopost.com/knowledgebase/articles/822561-setting-up-teams
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2 votes
This is possible to do by selecting one campaign from the filter, then clicking the space next to the first campaign and selecting another campaign (and can be repeated for any number of campaigns).
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3 votes
This is currently available from the Social Inbox https://community.oktopost.com/knowledgebase/articles/861921-the-social-inbox
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3 votes
You are able to click the column header for Clicks and Conversions to sort by those columns. I'll pass along the request for the ability to sort by Activity Date.
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4 votes
This is currently available within Oktopost.
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5 votes
This feature is available, but the Oktopost Admin has the ability to turn on or off this function. See our knowledge base article here for more info. https://community.oktopost.com/knowledgebase/articles/1891921-advocate-content-suggestions
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5 votes
You can set your profile to receive email notifications when a post doesn't go through. Go to https://app.oktopost.com/my-profile/notifications and click the Email checkbox for "Notify me when post has failed to go out."
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9 votes
One quick way to keep the same link available for all messages in a Campaign is in Campaign Settings. There's a field for "Link" which when filled, creates a link icon on the post screen to quickly add the Campaign Link to the post.
See here for more information on Campaign Settings: https://community.oktopost.com/knowledgebase/articles/875838-working-with-campaigns
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10 votes
You can get email notifications for comments on posts by going to https://app.oktopost.com/my-profile/notifications and checking the Email box for "Notify me when new conversations are available in my inbox"
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13 votes
You can edit existing queues by going to the Social Profiles screen and clicking the Edit Queue Settings icon to the right of the Profile you would like to edit the queue for.
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13 votes
Oktopost will send authentication notice email notifications if an email address is entered under the Social Profile's "Edit Profile Settings" icon in https://app.oktopost.com/setup/profiles
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19 votes
You can download a PDF of the Campaign Analytics screen by going into the Campaign, clicking the Analytics tab at the top, and then clicking the Download PDF icon at the top-right of the screen.
This is an API limitation. If this becomes possible through Instagram's API, we will certainly look into adding it as a feature.