Feedback
Send us your feedback, ideas or anything that’s on your mind.
59 results found
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1 vote
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Allow localised timezone in Social BI reporting
Rather than put a description/disclaimer around social BI being in UTC, can the reports please be in the local/account timezone. Some reports aren't affected, but for example, in Australia we are around 10 hours ahead, so day of week and hour of day are way off. This is not in an easily calculatable way when working out the best time of day to post, for example.
2 votes -
2 votes
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Sorting by Tags
SocialBI dashboards can already filter by campaigns but it'd be great if we could also sort by Tag. That way we could slice and dice metrics by either the campaign view or tag view.
2 votes -
Add Advocate Suggestions as a stat in SocialBI
It would be useful to see how many suggestions an Advocate has given, as well as how many Advocate suggestions were approved.
3 votes -
Combining analytics for posts with targeted audience
We like to use the targeted audience function for our LinkedIn posts, since we have people following our LinkedIn page from all over the world. Like this we can for example create one post in multiple languages - and then target the right audience.
I really like this function, but what I would find helpful is if we could group the different posts I have to create for analytical purposes. Because it's the same post - just in other languages, or slightly adapted to give an industry specific messaging. But I still want to know how all the variations of…
4 votes -
Tool Tip: Indicating Social BI Exports are in UTC
Many users, by default, assume that scheduled exports are designated for the timezone set under My Profile
2 votes -
Adding multiple recipients to exports
Adding multiple recipients to exports
1 vote -
An easier way to reorder report on Social BI Dashboards
Make it easier to Add and reorder reports on a social BI dashboard by adding up/down arrows in addition to the drag and drop.
2 votes -
Send exported files as email attachments
We want the export emails to include the file as email attachments instead of links to each file.
1 vote -
Add Social Network Icon in a Legend on Profiles in Social BI reports
When creating a report in Social BI includes Profile in the output, display the icon of the social network in the legend:
Example Report:
Filter by Profile (A, B, C, D)
Group by: Week, by Profile
Metric: Impressions
Display as a Bar GraphIn the Legend: Show the Social Network Icons for Profile A, B, C, D
2 votes -
More information in People Database Download
In the People Database's Export to CSV option, would like to see the following:
- See all reactions (not just the last one) or at least see the number of reactions (Background: we want to be able to filter out people who reacted over X times with us)
- See the source of the reactions (Name of advocate or corporate account) (Background: we want to understand who they already know within Vontobel)
1 vote -
Customise the the date range of a quarter
Quarters are set from January 1st by default. Being able to effectively set the start date of Q1 to be in line with an internal financial year
1 vote -
Ability to Target Regional Accounts in the People Database
The regional domains are important as they
indicate a separation based on region being targeted.1 vote -
Ability to delete past posts
Add functionality to delete/archive past posts so they are not counted towards analytics. This is useful as posts might have been deleted on the social network.
10 votes -
Hashtag Reporting for all usage of a Hashtag
When running a Social Campaign that asks people to use a specific hashtag, it would be useful to be able to see a report of the posts/tweets engagement data from people using that hashtag outside of Oktopost-connected profiles.
14 votes -
Add "Views" of Videos to Post Analytics
Currently, to see the amount of times a video was considered "viewed", I have to go on each social media page, find the post, and review the analytics. It would be amazing if this was included in the post analytics on either the Reports page or within the Post Details of a given post.
3 votes -
google data studio connector
can oktopost connect to Google data studio?
2 votes -
Custom Branding on Scheduled Export Emails and PDF Reports
When a Scheduled Export Email goes out, it includes the Oktopost logo and information. When sending these out, it would be preferable to use the Custom Branding set up in the same way here as this article: https://community.oktopost.com/knowledgebase/articles/1154773-custom-branding
The PDF downloads from Reports like the Engagement Report could also benefit from being able to replace the Oktopost Logo with a Custom Logo.
1 vote -
Follower Gained Demographics
It would be great to see how many followers we have gained month-over-month from which all regions/ countries. Currently, when I look at the “Audience” tab in the Oktopost Analytics – it provides the total followers gained and “Clicks” demographics but not for followers gained demographics. Can we also have the demographics for the followers we have gained over a month from Oktopost?
5 votes