Skip to content

Feedback

Send us your feedback, ideas or anything that’s on your mind.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

59 results found

  1. Add "compare to" option in Social BI

    Currently, the increase or decrease percentages in Social BI analytic widgets only compare to the previous period. There is no way to select a custom time frame to compare analytics. For example, we frequently review YoY metrics but it is impossible to do so directly within Oktopost. We have to view the time frame in the current year, then the previous year, then manually calculate percentage decrease or increases to understand YoY growth.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Add Quote Retweets as a metric for Twitter posts

    Currently, only Retweets without text are appearing in Oktopost, but Quote Retweets would be a helpful metric to include as well.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Automatic Backfill Feature

    We'd like to Suggest an Automatic Backfill Feature for tagging already published posts. This means that if we tag an entire campaign with a new tag (p.ex. Region), that all posts which were already done in the past and assigned to that campaign get tagged automatically. So you don't have to tag every post manually with the newly created tag.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
  4. Add New and Lost Followers metrics

    Currently, New Followers are calculated from total followers differences rather than pulled as an individual metric along with Lost Followers. Would adding these be possible?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Add Instagram Reels metrics

    Currently, Instagram reels I publish natively aren't being pulled into the metrics, and I would love to see the data in social BI.

    Maybe also publishing, but I don't know if that is an API limitation.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Establish Goals in Social BI

    Ability to establish "goal" or benchmark value for metrics in Social Bi chart types.

    Ie. in a chart for clicks set a value for your goal so you can easily see how you are trending against the goal.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Map Chart type for sessions and click metrics by country in Social Bi

    A chart type that shows a world view to illustrate the amount of sessions by users (advocacy) and incoming clicks by country, and possibly followers for brand profiles

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Add a way to change the timezone for the "Engagement by Time of Day" Social BI Report

    Currently, the time and day in Social BI are listed by UTC. This requires users to constantly calculate the time difference.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. add Dashboard filters for Network, Profile, and Campaign that apply to all relevant data sources

    Currently, adding a profile filter to a dashboard can require adding the nearly same filter multiple times. If a dashboard filter for profiles is being applied, it could likely be concluded that they want all reports within that dashboard to be filtered by the same profiles. I'd also include Mentioned Profile within this for the Mentions source.

    Same as above would apply for Network.

    Campaign could also be useful for the Posts/Clicks/Conversions/Lead Activities sources

    Having a catch-all option for these would make this much more user-friendly.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Apply Dashboard Filters to All Reports within

    Dashboard filters are useful when looking at the dashboard, but it would be nice to save those dashboard filters and have them apply when you click into an individual report. Having the option to add dashboard filters to the reports filters could save a lot of time in creating filtered dashboards.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Add option to change date format

    Right now, everything shows in MM/DD/YYYY, and it would be useful to have the option to display it as DD/MM/YYYY

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Add live video metrics to Oktopost

    Currently, live video posts are captured as native posts, but they do not have video views/viewers/average watch time stats.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Reports Accessible via URL

    One feature I'd love to see is report accessibility to non-Oktopost users. Obviously, you can export reports, as well as schedule exports in various file formats. However, it'd be great if you could share a URL for your reports with non-Oktopost users.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Make report UI more appealing and improve filters

    Reports could look better. Additionally, they are hard to filter sometimes as the filters aren't sticky so you need to re-do them and sometimes they don't work for the entire report. Furthermore, it is difficult to separate data from native/advocates/paid. Paid only works for LinkedIn. It's not easy to remove results from paid Twitter posts which add a lot of impressions but not a lot of engagement.
    Ready-to-use reports are ok, but could be improved. Drilling down into data is not always easy. Requires sometimes too many clicks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Export Disclaimer

    For all exports that come from Oktopost, it would be nice for them to incorporate a disclaimer at the bottom, noting the time of the export as well as any expected delays in data collection (whether it be due to network APIs or Social BI).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Column Expansion

    The ability to expand columns within Social BI reports. For instance, by adding a report with both a time series and posts, the posts are cut extremely short, leaving too much room for the time series section.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
  19. Keep the Conversion Funnel Diagram Vertical

    I love the top-to-bottom funnel graphic, and would love to see that in social BI; moreover, the vertical funnel is what most marketers are used to seeing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Add the ability to group Users to more easily filter large numbers of them in Social BI and the Users screen

    If there are a large number of Users, perhaps in different countries, it would be helpful to be able to group them for filtering purposes in Social BI or User management in the Admin Users view.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Social Analytics  ·  Admin →
← Previous 1 3

Feedback and Knowledge Base