Feedback
Send us your feedback, ideas or anything that’s on your mind.
30 results found
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Multiple Languages
We have team members across the globe and our team members in Mexico using Oktopost, were looking to switch their language to Spanish, but saw there was only English and Japanese. We think it would be a great build for the future to include more languages.
1 vote -
Make the Login with SSO link more prominent
Make it a button rather than a light font link that is easily missed.
2 votes -
Add some type of bulk EDIT capability
Some type of BULK EDIT capability should be considered. Either through a clever UI, or a basic EXPORT/IMPORT process to allow bulk changes to be made in Excel. Current dowload/upload doesn't do this. Example: I would like to EXPORT all 1000 posts in our queue and then use excel to change every occurance of "RED" to "BLUE" and then re-IMPORT the complete spreadsheet, overriding what is there already.
20 votes -
Custom Calendar Reminder Notifications
Add option to add a reminder to the publishing Calendar by User/Team/Account that will send in-app/email notifications when the defined time is reached.
1 vote -
Tags/Topics: Listed Alphabetically
As the list of Tags & Topics for Oktopost users continues to grow, it would help to have these listed alphabetically within the selection process in the Post Console, as well as within Messages for Advocacy. For example, when a new user joins the team, they can scroll through the list to get an idea of what Tags/Topics would be applicable to a post based on internal/industry terminology (and in some cases, may not know these off the top of their head).
1 vote -
Add a partial crisis mode that lets you select certain social profiles to lock down
If there's an issue only needed to react to in one country it wouldn't be necessarily needed to put in the draft status all scheduled posts.
2 votes -
Notifications when Inbox experiences surges (i.e. pending crisis)
I'd like to receive a notification when the Inbox is experiencing a pre-defined surge in incoming messages etc i.e. 10/20/50 within 10/20/30 minutes - for us in Marketing this often the first sign of an outage/crisis before our IT have sent notifications.
2 votes -
2 votes
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Ability to create filters/tabs for all users
As an admin and moving from another platform, it’d make our setup for 25 users (or any onboarding in future) much easier if I can preset the filters/tabs and who can view them (inbox/streams) i.e. based off team or role certain default tabs appear in their Inbox view when logging in.
2 votes -
Highlight possible duplicates in people database
It would be great to have a view/list/tab within the People Database of potential duplicates (i.e. Facebook and LinkedIn record), so they could be easily found and processed. Currently, a user needs to be scrolling through looking for double names or accidentally finding one when exploring engaged users.
1 vote -
Include the ability to change the font as the 'i' looks like a solid line
Extremely minor but something that bugs me is the 'i' looks connected at 100% zoom on the platform and it can be difficult to tell it apart from the capital 'I' or the lowercase 'l'. If we could have the option to change the font used, that would be great or open to other solutions.
2 votes -
Allow notes to be added prior to a post going live
Currently you are only able to add notes once you've either sent a post for approval, or after the fact when it's been approved. When you are working on a draft post (or several) and are waiting for additional information, (pictures, content, etc.) it would be nice to be able to add a note as you're working to be able to reference. I often look at my calendar and wonder why something is in draft and have to make manual notes. If this is added, you'll have all of the applicable notes right there and available. This would also help…
3 votes -
Label browser tab titles according to section of Oktopost
I'd like each section of Oktopost to have it's page name shown in my browser tabs, so I don't have 3-4 tabs with "Oktopost" / "Oktopost" / "Oktopost"
i.e.
Tab titles: "Oktopost - Inbox" / "Oktopost - Social BI" etc1 vote -
Ability to assign conversations to a team, for the next available person to pickup
In the Inbox, it would be great to assign conversations to a team or team tag/filter/queue so the next available person from that team can pick it up. We have two main teams who deal with different types of queries, and if something comes at the end of day or unusual time, it could be allocated to a team for the next to login to pick it up.
1 vote -
Ability to post carousel image posts to Facebook
Could we please look into implementing the ability to post carousel images on posts to Facebook?
7 votes -
Add Region to Calendar Holiday
Add the region associated with the calendar holiday when you hover over the button in calendar view.
1 vote -
Module for Asset Creation
It would be great to enhance Oktopost with a module that allows users to build out their assets with different "content blocks." For example, being able to select an image and then another image, such as your company logo and overlay the logo onto the image. Currently, this has to be done through Canva or Photoshop, but to have that capability in the same system would be a game changer.
1 vote -
Targeting with your mobile app
Now there is no possibility to set the targeting for the countries on your mobile app. This would be very helpfull!
1 vote -
Custom Fields on User Records
It would be great if you could make custom fields available on user/advocate records so that we would easily keep track of regions, sectors, countries, departments, etc.
1 vote -
Social Ads
The ability to build paid social ads in Oktopost
16 votes