Feedback
Send us your feedback, ideas or anything that’s on your mind.
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Identify non-matching profile data
In the new Profile Match function, it recommends someone in my Eloqua integration that it believes matches the social profile. However, if the profile does not match, it only gives me an option to create a new lead using an email address that I procure from somewhere else.
You should also have an option where I can select "No Match" because right now it tells me there is an 86% chance that User A matches Eloqua Record A; but if i can confirm that they do NOT actually match, then it should feed back into your algorithm to improve future…
1 vote -
Implement "Masquerade As..."
We frequently get users who, for whatever reason, are having issues. For example, right now one of my VPs is complaining that he can't see any posts to advocate. The screenshot that he provided shows that's the case, but I have no way to troubleshoot this, because I'm an admin and when I look at the board there's plenty of content.
On several of the other platforms we use, the ability to "masquerade" as another user is available to admins. This allows an admin to interact with the system as if they are credentialed as another user, rather than themselves.…
1 vote -
Add knowledge base links within the platform relevant to the screens you're viewing
For example, if you're adding an Integration, include a link to the article about setting up the Integration.
2 votes -
Sort leads by social engagement
Sort leads by their engagement
1 vote -
Campaign Hierarchy
Allow campaign hierarchy in which the analytics of child campaigns "roll up" into the parent campaign.
1 vote -
Better Picture Editor
Better image editor. I'd like to be able to post pictures to Instagram and Facebook without having to use another app to edit them before hand.
1 voteYou can now crop images to the relevant social network’s recommended aspect ratio(s). Images that are too large are also now automatically resized.
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Targeting with your mobile app
Now there is no possibility to set the targeting for the countries on your mobile app. This would be very helpfull!
1 vote -
Add the ability to use the calendar as a content or editorial calendar
Be able to add events, blog or product releases, key social awareness days, etc. on the calendar so that you can see what content is coming up that you have to prepare social posts for.
2 votes -
Media library management
Make the media library accessible via main menu so that content can be navigable without having to create a new post
10 votes -
Improve media library management functionality
I appreciate part of these fall under existing suggestions, but I would like to add some specific feature requests:
Add the ability to manage media outside the post dialogue, in particular, bulk media upload and deletion.
Provide the ability to tag and filter media using the campaign/campaign tags structure in use for posts
AND/OR provide functionality to organise media in folders - but tagging is probably more useful.
Provide the ability to sort by "most recent" when selecting media to post - IMO this could be made the default. Sorting by name may also be useful.
Allow display of more…
3 votes -
Custom Fields on User Records
It would be great if you could make custom fields available on user/advocate records so that we would easily keep track of regions, sectors, countries, departments, etc.
1 vote -
Social Ads
The ability to build paid social ads in Oktopost
14 votes -
Select multiple items to delete from Media Library at once
We have 100s of images in our media library and many of them need to be deleted. Having to delete them 1 by 1 is not very efficient and it would be useful to be able to select multiple to delete at once.
3 votes -
Social Advocacy App for End Users (Windows)
The iOS and Android Social Advocacy App are very good, as a Microsoft Partner I need to ask for a Windows Store app!
10 votes -
Option to customise list view
I'd like to be able to see List view over a time period of my choosing, not just a week.
15 votes -
Add LinkedIn link description character counter
For the Oktopost web plug-in: Add a counter for the number of characters in the link attachment description – the default texts of pages almost always longer than the 256 character limit that Oktopost will accept.
12 votes -
Sentiment Analysis
Track sentiment
21 votes -
Link shortener (even without posting)
Link shortener
55 votes -
Idea Postings Improvement
Provide the option to view this idea list in different ways, mainly so that more than two options could be viewed at a time.
14 votes -
Send re-authentication messages through Oktopost
Right now when I need a staff member to re-add their profile credentials I have to send them an invite, and this confuses them. I would like to be able to send them a "time to re-authenticate" message through the system and select which social sites to include. It would also be helpful to know a few days before the profile needs re-authentication so I don't have any missed posts waiting for the profile owner to respond.
11 votes
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