Some type of BULK EDIT capability should be considered. Either through a clever UI, or a basic EXPORT/IMPORT process to allow bulk changes to be made in Excel. Current dowload/upload doesn't do this. Example: I would like to EXPORT all 1000 posts in our queue and then use excel to change every occurance of "RED" to "BLUE" and then re-IMPORT the complete spreadsheet, overriding what is there already.

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As the list of Tags & Topics for Oktopost users continues to grow, it would help to have these listed alphabetically within the selection process in the Post Console, as well as within Messages for Advocacy. For example, when a new user joins the team, they can scroll through the list to get an idea of what Tags/Topics would be applicable to a post based on internal/industry terminology (and in some cases, may not know these off the top of their head).

If there's an issue only needed to react to in one country it wouldn't be necessarily needed to put in the draft status all scheduled posts.

As an admin and moving from another platform, it’d make our setup for 25 users (or any onboarding in future) much easier if I can preset the filters/tabs and who can view them (inbox/streams) i.e. based off team or role certain default tabs appear in their Inbox view when logging in.

It would be great to have a view/list/tab within the People Database of potential duplicates (i.e. Facebook and LinkedIn record), so they could be easily found and processed. Currently, a user needs to be scrolling through looking for double names or accidentally finding one when exploring engaged users.

I'd like to receive a notification when the Inbox is experiencing a pre-defined surge in incoming messages etc i.e. 10/20/50 within 10/20/30 minutes - for us in Marketing this often the first sign of an outage/crisis before our IT have sent notifications.

I'd like each section of Oktopost to have it's page name shown in my browser tabs, so I don't have 3-4 tabs with "Oktopost" / "Oktopost" / "Oktopost"
i.e.
Tab titles: "Oktopost - Inbox" / "Oktopost - Social BI" etc

In the Inbox, it would be great to assign conversations to a team or team tag/filter/queue so the next available person from that team can pick it up. We have two main teams who deal with different types of queries, and if something comes at the end of day or unusual time, it could be allocated to a team for the next to login to pick it up.

Extremely minor but something that bugs me is the 'i' looks connected at 100% zoom on the platform and it can be difficult to tell it apart from the capital 'I' or the lowercase 'l'. If we could have the option to change the font used, that would be great or open to other solutions.

Could we please look into implementing the ability to post carousel images on posts to Facebook?

Add the region associated with the calendar holiday when you hover over the button in calendar view.

It would be great to enhance Oktopost with a module that allows users to build out their assets with different "content blocks." For example, being able to select an image and then another image, such as your company logo and overlay the logo onto the image. Currently, this has to be done through Canva or Photoshop, but to have that capability in the same system would be a game changer.

Now there is no possibility to set the targeting for the countries on your mobile app. This would be very helpfull!

It would be great if you could make custom fields available on user/advocate records so that we would easily keep track of regions, sectors, countries, departments, etc.

The ability to build paid social ads in Oktopost

The iOS and Android Social Advocacy App are very good, as a Microsoft Partner I need to ask for a Windows Store app!