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  1. Add Social Support functionality

    Social is more than just a marketing channel, Social Support too is an important aspect and Oktopost needs to provide functionality (like SproutSocial) to allow us to:

    - Integrate with Service Management systems e.g ZenDesk

    - Inbox Management - ability to create 1 stream containing Linkedin Comments, Twitter Mentions/Direct Messages, Facebook Comments/Mentions and Google+ Comments/Mentions. Ability to Mark as "Done"

    - Response Allocation/Routing and Prioritisation - Ability to allocate posts/responses to certain teams or members and rank priority/importance.

    - Supervisor Visbility - Ability to view staff's activity

    - Reporting - Speed of response, number of posts responded to

    5 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Upload Photo Album to Facebook

      Ability to post more than 1 picture to Facebook

      29 votes
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        7 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi there,

        We are very happy to announce that you are now able to upload multiple images to your Facebook Pages and Groups! Please note that you are able to upload 8 images at a time and while at the moment, this is not creating a new album, they will be added to the “Timeline Photos”.

        Best,
        The Oktopost Team

      • Twitter notfications

        Show notifications when people mention you on twitter, quicker response rate that way.

        16 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          This functionality is available in the social inbox. You can choose to receive in-app and email notifications when anyone mentions a Twitter profile that’s connected to Oktopost.

        • 10 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            completed  ·  Dana Niv responded

            We’re delighted to announce Oktoposts’ new UI includes an inbox where you’ll be able to see and reply to a named Profile.
            This is currently rolling out and you should have access within the next few weeks.

          • Instagram adoption

            A global platform with performing growth, adoption rates and interactivity. Is this on your radar yet?
            http://techcrunch.com/2014/01/21/instagram-is-the-fastest-growing-social-site-globally-mobile-devices-rule-over-pcs-for-social-access/

            61 votes
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              22 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Move a post to a different campaign anytime

              Move a post to a different campaign anytime (even after posting)

              68 votes
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                19 comments  ·  Flag idea as inappropriate…  ·  Admin →
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