Feedback
Send us your feedback, ideas or anything that’s on your mind.
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Bumping a Scheduled Post
When going to bump a scheduled post with the intent to publish now, there is no 'Post' button. Looks like we need to reselect a time/date for the current day instead. It could be a useful addition!
1 vote -
Ability to save Posts as Drafts even if they go over the character limit
If I go over the character limit for a post, it should be able to be saved as a Draft for future editing, since it isn't being published yet anyway.
1 vote -
Measure how long users watched a video
Measure how long someone watches a video published via Oktopost.
1 vote -
LinkedIn audience targeting
Integrate with LinkedIn Ads to deliver better audience targeting.
2 votes -
Add notes at a glance in Streams if something has been responded to or if there's a Note added
If someone in Oktopost has responded to something (or added a note) in a Stream, it should be obvious from the first view that that has already happened. While assignments appear at a glance, they don't provide any context for if a comment/post has been replied to yet or not.
1 vote -
Alt Text
Ability to add in alt text for uploaded images for Twitter so content is more accessible --> https://help.twitter.com/en/using-twitter/picture-descriptions
1 vote -
1 vote
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Paid promotion directly from the platform
it would be great to be able to assign paid promotion directly from the oktopost platform.
1 vote -
Identify non-matching profile data
In the new Profile Match function, it recommends someone in my Eloqua integration that it believes matches the social profile. However, if the profile does not match, it only gives me an option to create a new lead using an email address that I procure from somewhere else.
You should also have an option where I can select "No Match" because right now it tells me there is an 86% chance that User A matches Eloqua Record A; but if i can confirm that they do NOT actually match, then it should feed back into your algorithm to improve future…
1 vote -
Stream content from Talkwalker
If your customer has a contract with Talkwalker (or any other social media listening tool), it would be a great option to be able to add the results from a specific topic to Oktopost (either as a stream or for content curation).
I know you're recommending Talkwalker and the tool has an API that other social media management tools integrate with for this use case.1 vote -
Add ability to lock topic creation so that misspellings or slight variations do not overcomplicate Topics list in Advocacy
When searching for a topic, it's not terribly difficult to search for the wrong topic and create a new topic instead. Setting up a way to prevent new topics from being created will help keep Topics lists small and manageable.
0 votes -
Suggest posts to engage with....
Since one of the biggest challenges we all have with social media is ‘being more social’ and not just standing on the corner handing out flyers (which I am just as guilty of as anyone else), it would be great if Oktopost added a feed with engagement suggestions (based on the keywords I uploaded).
If the platform showed me my feed and enabled me to upload a list of keywords that are important to me, it would be amazing it highlighted and recommend suggestions for me on posts in my feed based on keywords.1 vote -
Notes Section in Campaigns (messages or settings)
When I'm setting up campaigns, it would be nice to have a notes section where I can include relevant links, people to tag, or just notes so when I come back to finish the campaign, I have all the info in one place.
This would be helpful because I'm creating content for the campaigns as I create them, vs uploading or adding already approved content.
1 vote -
Implement "Masquerade As..."
We frequently get users who, for whatever reason, are having issues. For example, right now one of my VPs is complaining that he can't see any posts to advocate. The screenshot that he provided shows that's the case, but I have no way to troubleshoot this, because I'm an admin and when I look at the board there's plenty of content.
On several of the other platforms we use, the ability to "masquerade" as another user is available to admins. This allows an admin to interact with the system as if they are credentialed as another user, rather than themselves.…
1 vote -
Advocate Search
Search bar for Advocates in addition to the fixed filters
1 vote -
Time zones on queue settings
I need the ability to set queue times by time zones. We have regional LinkedIn accounts, and posts should only be scheduled during the appropriate local time
2 votes -
Pull in native posts
It would be helpful for posts that were made natively in the platform to get pulled into the calender and analytics. This function was very helpful with previous platforms that I have used. Sometimes it is easier to retweet or share posts directly in the platforms rather than trying to go back in and find them in streams. It would also be helpful for scheduling boosted posts directly in Facebook rather than scheduling it though Oktopost and then boosting after it publishes. I would miss out on the post analytics if I posted natively since they do not get pulled…
4 votes -
Ability to save Targeting Parameters for repeated use
It would be helpful to be able to select a set of targeting parameters and save them in order to use these parameters again without having to individually select the set of parameters again.
3 votes -
Include Image, Gif, Video in responses
Include Images, Gifs, video in social media responses.
3 votes -
Track Page Posts as Social Inbox item
If a follower posts on a Facebook Business Page's wall, it should appear in the Social Inbox.
0 votes
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