Feedback
Send us your feedback, ideas or anything that’s on your mind.
371 results found
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Way to track new followers ... and follow them back. Would be great to see this in Inbox or Streams.
Way to track new followers ... and follow them back. Would be great to see this in Inbox or Streams.
3 votes -
Add better Twitter reporting for Retweets and Mentions
Right now, engagements and shares are shown in aggregate, but I can't see mentions by Twitter users or our retweets in my reporting when I download it. As a highly interactive brand, we need this feature.
1 vote -
Change Campaigns
I would very much like to be able to change a campaign once it has already gone live. If not this, then showing the text of the campaign name as opposed to a star would make things a lot easier.
5 votes -
Hide failed or canceled posts
Add an option to hide duplicated or failed posts. If we find a typo or the image does not show correctly on Twitter, as an example, we have to re-post it through Oktopost. That gums up the calendar view.
2 votes -
Follower Gained Demographics
It would be great to see how many followers we have gained month-over-month from which all regions/ countries. Currently, when I look at the “Audience” tab in the Oktopost Analytics – it provides the total followers gained and “Clicks” demographics but not for followers gained demographics. Can we also have the demographics for the followers we have gained over a month from Oktopost?
5 votes -
Set default topics for specific advocates
It would be nice to choose the topics for the advocates as an admin of the advocacy board.
It can enhance the engagement by avoiding confusion and saving time for the advocates.7 votes -
Custom Fields on User Records
It would be great if you could make custom fields available on user/advocate records so that we would easily keep track of regions, sectors, countries, departments, etc.
1 vote -
Publish carousels and stories on Instagram
Allow uploading and posting multiple images (carousels) and stories on Instagram.
21 votes -
Make the Retweet Icon Measurable
In Streams and Inbox, there is a retweet icon, but this feature currently is not measurable. It would be great if this feature's performance can be measured.
3 votes -
Analytics/Reports timezone should be the same timezone as the rest of the account.
On the Analytics/Reports tab, the timezone is UTC, but the rest of the account is in the timezone specified by the account settings. The analytics/reports (and everything in the account) should reflect the timezone chosen in the account settings.
3 votes -
Count new followers as an engagement metric
Also count in engagement when someone starts to follows us on LinkedIn or Twitter.
1 vote -
Allow email alerts for social listening
Would like to setup custom alerts and / or digests. In particular, if our mentions/comments/traffic/conversions spiked by a certain threshold (e.g. 50% increase) so that we know to jump in and take a look at what's happening. It would also be great to setup email alerts by users (influencers, celebrities, politicians) so that, if someone decided to start mentioning your brand (positively or negatively) that you could get on top of that as quickly as possible.
14 votes -
Notifications of self sign up users
Send the board admin a notification each time a user is added to the board via self sign up link. This will help admins add new users to training invitations or internal company email distribution lists
2 votes -
Highlight hours with high engagement in week view
In the scheduling section, by week view, be able to turn on a highlight or color change for the hours that have high engagement. This should be individual for the different platforms, but not necessary. In this way, we can easily schedule posts in the highest engagement hours.
Example: if Tuesday at 1pm is a high engagement hour, in the week view that hour will show as a different color than the hours around it. In this way we can easily schedule for that hour.3 votes -
Allow board users to see trending posts
Allow board users to see what posts have been shared the most (trending) for the week... only admin can see this but I think it's fun and useful for board users to see too.
3 votes -
Save pre-set geotargetting on Facebook
save groups of regions and languages to select pre-set selections
4 votes -
Add a Filter to Remove Retweets In Twitter Streams
When I set up a Twitter stream, it displays every retweet from the origin tweet. For example, if a tweet is retweeted 12 times, I have to scroll through all 12 RTs before I can find the original tweet.
Can we include a feature to filter out RTs? This will make it easier to RT or respond to the OP.
1 vote -
Find out who's on top of the leaderboard after a cut-off point
There's a gamification element in the Social Advocacy Program and advocates take this really seriously. So if we could set up a cut off point to determine the winner (top of the leaderboard) where advocates can see who already won.
1 vote -
View on the calendar which posts have been shared on the advocacy board
Be able to see from the calendar which posts have been shared on the advocacy board.
3 votes -
Search messages in all campaigns
Currently when searching key words at the message level it must be done inside a specific campaign. I would like to be able to search messages across all campaigns or multiple campaigns. Like an advance search option.
4 votes