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  1. 1 vote

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    0 comments  ·  Employee Advocacy  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes

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    1 comment  ·  Social Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote

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    0 comments  ·  Social Publishing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sorting by Tags

    SocialBI dashboards can already filter by campaigns but it'd be great if we could also sort by Tag. That way we could slice and dice metrics by either the campaign view or tag view.

    2 votes

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    planned  ·  0 comments  ·  Social Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  5. AI Message Generator More Prominent

    Make the button for the message generator more prominent and easy to find. Add an explanation of what it does/how it will work.

    2 votes

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    0 comments  ·  Social Publishing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Highlight possible duplicates in people database

    It would be great to have a view/list/tab within the People Database of potential duplicates (i.e. Facebook and LinkedIn record), so they could be easily found and processed. Currently, a user needs to be scrolling through looking for double names or accidentally finding one when exploring engaged users.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enable longer list views on various screens

    I'd like the option to display more records on list views across the platform i.e. dropdown to display 20, 50, 100 records per page. Currently, it seems to default to 20 and when we have 26 users I'd just like to see everyone on one page.
    List examples: People Database, User Management, Social BI reports list

    1 vote

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  8. The incorporation of inactive (not sharing) advocates when reporting

    Ensures that users are getting a full scope of the program and not just those sharing. Additionally, this gives insight into inactive advocates, so users can reach out to either remind, retrain, or reassign his/her seat.

    3 votes

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    1 comment  ·  Employee Advocacy  ·  Flag idea as inappropriate…  ·  Admin →
  9. Build more flexibility into Marketo Integration

    I'd love for the ability to tell Oktopost what leads in my people database map to Marketo leads (instead of waiting for the Match rate to rise). On the flip side, I'd love to tell Oktopost when a suggested match is wrong.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Notifications when Inbox experiences surges (i.e. pending crisis)

    I'd like to receive a notification when the Inbox is experiencing a pre-defined surge in incoming messages etc i.e. 10/20/50 within 10/20/30 minutes - for us in Marketing this often the first sign of an outage/crisis before our IT have sent notifications.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Retain posts on Advocacy Board once an Advocate shares a post

    When an advocate shares a post, rather than the post being removed from the board, they can select to retain it for future posting.

    The use case wouldn't be for every post to be retainable,

    The admin at the point in time they create the post and add to the board, they can define if the Advocates are able to retain the post once shared by the Advocate.

    5 votes

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    1 comment  ·  Employee Advocacy  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option for closed conversations to reopen as 'unassigned' when customer replies

    We have a number of agents across 2 teams and multiple shifts, so service conversations often get handed from one person to another for a timely response. It would be great to have the option to have a conversation reopen as 'unassigned' when a customer replies. If an agent closes a conversation near the end of a shift and the customer replies, since it could be hours or days until the agent sees it again.
    It would be nice to have the option to enable this feature just for an account, so as to not affect all current users who…

    1 vote

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    0 comments  ·  Social Listening  ·  Flag idea as inappropriate…  ·  Admin →
  13. SAP Marketing Cloud Integration

    Connect Oktopost with SAP Marketing Cloud.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow localised timezone in Social BI reporting

    Rather than put a description/disclaimer around social BI being in UTC, can the reports please be in the local/account timezone. Some reports aren't affected, but for example, in Australia we are around 10 hours ahead, so day of week and hour of day are way off. This is not in an easily calculatable way when working out the best time of day to post, for example.

    1 vote

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    0 comments  ·  Social Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  15. Label browser tab titles according to section of Oktopost

    I'd like each section of Oktopost to have it's page name shown in my browser tabs, so I don't have 3-4 tabs with "Oktopost" / "Oktopost" / "Oktopost"
    i.e.
    Tab titles: "Oktopost - Inbox" / "Oktopost - Social BI" etc

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hide/delete posts and comments

    As well as the ability to like/comment/reply to posts on the native network, I would like the ability to hide/delete (i.e. Facebook) comments on our posts from within Oktopost Inbox. This makes it very quick and easy for moderation when there is abuse or troll action.

    1 vote

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    0 comments  ·  Social Listening  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to create filters/tabs for all users

    As an admin and moving from another platform, it’d make our setup for 25 users (or any onboarding in future) much easier if I can preset the filters/tabs and who can view them (inbox/streams) i.e. based off team or role certain default tabs appear in their Inbox view when logging in.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to assign conversations to a team, for the next available person to pickup

    In the Inbox, it would be great to assign conversations to a team or team tag/filter/queue so the next available person from that team can pick it up. We have two main teams who deal with different types of queries, and if something comes at the end of day or unusual time, it could be allocated to a team for the next to login to pick it up.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add an option to limit a Team's access to profiles for publishing but not the inbox

    If a User is assigned an Inbox conversation for a Social Profile that they do not have access to, there should be an option to bypass the Team's restriction of that Social Profile for that conversation.

    2 votes

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    0 comments  ·  Social Listening  ·  Flag idea as inappropriate…  ·  Admin →
  20. Canva Integration

    It would be great if oktopost had a canva integration. So that we don't have to download the graphics, animations or videos we create in Canva first and then upload them to Oktopost, but that the Canva Media Library always transfers automatically to the Oktopost Media Library

    1 vote

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