Feedback
Send us your feedback, ideas or anything that’s on your mind.
371 results found
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1 vote
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Session Timeout Message
Mathan at Beyond Bank raised a good point about the session timeout/refresh not actually having a message to alert the user to the fact that their session has ended. The screen stays the same allowing navigation without making it clear to the user that the page requires refreshing. This can be a pain when in the middle of creating a post or building a report. Is there a way to make it more obvious to a user when their session has timed out?
1 vote -
Italics in social posts
Zehava at Adaptive Shield enquired about adding italics to social posts in a similar way to bold text.
1 vote -
Establish Goals in Social BI
Ability to establish "goal" or benchmark value for metrics in Social Bi chart types.
Ie. in a chart for clicks set a value for your goal so you can easily see how you are trending against the goal.
9 votes -
Zalo
Zalo is a popular platform in Vietnam. It would be great to be able to manage it via Oktopsot
1 vote -
Kakaotalk
Kakaotalk is a popular platform in South Korea. It would be great to be able to manage our publishing via Oktopost
1 vote -
Improvements to advocate emails in Outlook
It would be great to have some improvements to the layout and design of advocate emails (new content etc) so they are easier to read and promote more engagement. As they currently present in Outlook, there are mixed colours and lots of sideways scrolling needed.
1) The email background is grey but where the text is in the paragraphs, it shows with white boxes around the text (one for each line), so it is very fragmented.
2) the email is showing very wide, so a user needs to scroll sideways a lot to see the whole email and text of…2 votes -
Advocacy app login
Is there is a way to stop having to type username and password every time we open the mobile app? Can you add finger/face ID or an option to switch off the login request?
1 vote -
Twitter Threads from Publishing Tab
Can we get the ability to post Twitter threads from the publishing tab? I'd like to keep all posts on the calendar and have all of my tracking running through the Oktopost platform. Currently I have to do the first post in Oktopost, then do follow up posts natively in platform, which isn't ideal.
2 votes -
4 votes
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Multiple Languages
We have team members across the globe and our team members in Mexico using Oktopost, were looking to switch their language to Spanish, but saw there was only English and Japanese. We think it would be a great build for the future to include more languages.
1 vote -
Map Chart type for sessions and click metrics by country in Social Bi
A chart type that shows a world view to illustrate the amount of sessions by users (advocacy) and incoming clicks by country, and possibly followers for brand profiles
2 votes -
Advocate resign up
For LinkedIn, once an advocate deactivates - we have to delete their profile and send them a new invite so we don't have to have their username and password - or they don't have to come over and sign on our local machine. It would be nice to be able to select an advocate to re-sign up to be an advocate with a link that can be sent to them through the platform. This way we don't have to re-add them to existing campaigns - their posts remain in the queue.
1 vote -
Groups in Autoposter
Allow advocates to be in groups that are used when posting either a single message or in the auto poster. Then we can mass select a group instead of individual advocates.
1 vote -
Content calendar for planning
We use a Trello board to meet once a week and plan out all of our content for that week. Would love if there was a way to post topics for each day in a calendar view without having to start an actual post. Ideally that topic could then be turned into a post at a later time and added to a campaign when we're ready to then schedule it out.
6 votes -
Create alternative suggestions for Banned Keywords
A customer suggested that it would be a great feature to add a suggestions functionality to the banned keywords. This would mean when an advocate or publisher attempts to use a banned keyword, they are offered an alternative prompt instead.
1 vote -
Keyword/Tag Lists
The ability to create lists within the greater settings of one's Oktopost account will allow for easier methods of filtration and search. From a Social Listening perspective, it will ensure consistency across all users as well as ease of use when there are numerous ways to say and/or spell keywords associated with a query. From a tagging/analytics perspective, the ability to create lists or select tags from a pick list of all that already exists will make it easier for users to group together tags in bulk.
1 vote -
Make the Login with SSO link more prominent
Make it a button rather than a light font link that is easily missed.
2 votes -
2 votes
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Add a way to change the timezone for the "Engagement by Time of Day" Social BI Report
Currently, the time and day in Social BI are listed by UTC. This requires users to constantly calculate the time difference.
3 votes