Feedback
Send us your feedback, ideas or anything that’s on your mind.
371 results found
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Multiple Languages
We have team members across the globe and our team members in Mexico using Oktopost, were looking to switch their language to Spanish, but saw there was only English and Japanese. We think it would be a great build for the future to include more languages.
1 vote -
Advocate resign up
For LinkedIn, once an advocate deactivates - we have to delete their profile and send them a new invite so we don't have to have their username and password - or they don't have to come over and sign on our local machine. It would be nice to be able to select an advocate to re-sign up to be an advocate with a link that can be sent to them through the platform. This way we don't have to re-add them to existing campaigns - their posts remain in the queue.
1 vote -
Groups in Autoposter
Allow advocates to be in groups that are used when posting either a single message or in the auto poster. Then we can mass select a group instead of individual advocates.
1 vote -
Create alternative suggestions for Banned Keywords
A customer suggested that it would be a great feature to add a suggestions functionality to the banned keywords. This would mean when an advocate or publisher attempts to use a banned keyword, they are offered an alternative prompt instead.
1 vote -
Keyword/Tag Lists
The ability to create lists within the greater settings of one's Oktopost account will allow for easier methods of filtration and search. From a Social Listening perspective, it will ensure consistency across all users as well as ease of use when there are numerous ways to say and/or spell keywords associated with a query. From a tagging/analytics perspective, the ability to create lists or select tags from a pick list of all that already exists will make it easier for users to group together tags in bulk.
1 vote -
Add Teams filter to calendar for Profiles
Currently the Teams filter on the calendar refers to the Campaigns that the selected Teams have access to. It would be helpful for admins to also see the profiles filtered by Team either as a shared filter (both profiles and campaigns) or as separate ones (one for campaigns, one for profiles).
1 vote -
Change Draft Post's "Save" button to "Schedule" or "Post Now"
When editing a Post that was previously saved as a Draft, the button to schedule it as a live post instead of a draft just shows "Save". This can be confusing, as it doesn't really sound like it's changing it from being a Draft, just that any edits that have been made are saved to the Draft.
1 vote -
Update UI when syncing leads to Marketo
When choosing between leads to sync with Marketo, the email addresses of the potential matches are always cut off. Makes it difficult to tell which leads I want to sync to. Feels like the popup could just be made a bit wider so the text doesn't get cut off.
1 vote -
Custom Calendar Reminder Notifications
Add option to add a reminder to the publishing Calendar by User/Team/Account that will send in-app/email notifications when the defined time is reached.
1 vote -
make clickable/interactable tweets in social listening board
It would feel a lot more complete to have the ability to interact and comment back on tweets shown in social listening. For example, if someone posts about Oktopost in a positive way, we'd be able to go in and thank them for their comments, retweet them, quote retweet them, etc. That would be really useful.
At minimum, we should make them clickable so that when clicking them, we can go directly to the tweet in question on Twitter.
1 vote -
Submit to Approval Workflow with Zapier
Although content can already be created in Oktopost with Zapier, it is reflected as an Approved Message. The option to have this flow into an Approval Workflow would help align with any processes Oktopost users already have set up.
1 vote -
Change security timeout settings for Advocacy app
I'd like to have different security timeout settings for Advocacy, specifically the mobile app. We currently have 8-hour timeout for Oktopost and I assume the advocacy app is inheriting that setting? To remove barriers to use for occasional users, it would be great if they didn't have to sign in every day. Maybe they set a PIN or use biometrics, or we can select a longer timeout period for the mobile app (possibly for advocacy web app too).
1 vote -
Add live video metrics to Oktopost
Currently, live video posts are captured as native posts, but they do not have video views/viewers/average watch time stats.
1 vote -
Add User Role restriction for approving Board Messages
Currently, Board Messages in the User Roles can or can not be created, but the Approve option doesn't exist here, so there's no way to force the approval workflow for this case without starting the process as a normal Campaign Message and leaving a note for the message to be copied to the board.
1 vote -
Media Library: Collateral Management w/n Post Console
When uploading an image to the Post Console (from outside the Media Library), it would be convenient to also have the ability to select which folder the image is assigned to. As it stands today, users need to navigate to the Media Library after the fact and assign accordingly.
1 vote -
Filter Profiles from the Social Inbox
The ability to filter out profiles that are connected to Oktopost from the Social Inbox would assist in ensuring the monitoring of comments, mentioned, and direct messages external profiles/pages.
1 vote -
Reports Accessible via URL
One feature I'd love to see is report accessibility to non-Oktopost users. Obviously, you can export reports, as well as schedule exports in various file formats. However, it'd be great if you could share a URL for your reports with non-Oktopost users.
1 vote -
Add board message link icon for admins
Adding an icon by the board messages list that copies the link to the post for advocates could be a helpful way for admins to share a direct link to the post for advocates to share.
Since the URL uses the message id, it could simply be an icon that adds it to the end of https://board.oktopost.com/'board id' and copies it to the clipboard.
1 vote -
Workflow Approvals Filters
At the moment, when a social media manager adds content to be approved for advocacy and corporate, it is very challenging to sort and prioritize posts that need approval.
Adding filters to the workflow approvals tab will make finding posts easier and also you will be able make sure you have approved all the advocacy posts!!
Right now, they are all combined into one feed and it is dependent on the date they were sent to approval. With hundreds of posts needing approval, some get lost. A filter would be ever so helpful!
1 vote -
Way to comment on posts before they go to approvals
No way to comment on posts before they go live - making it useless for easy approval or review. Right now, posts are sent immediately to approval, but adding a note to go to approvals would be helpful.
1 vote